Effective Date: 3/2025

Website: palmlifeinsurance.com

Your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.

1. Information We Collect

We may collect:

Personal Information: Your name, phone number, email, address, date of birth, or any information you provide through our forms, calls, or messages.

Insurance Information: Details needed to provide accurate life insurance quotes and policy recommendations.

Technical Information: IP address, browser type, device data, and browsing activity (through cookies or analytics tools).

2. How We Use Your Information

We use your information to:

Provide insurance quotes, options, and customer service.

Contact you by phone, text, voicemail, or email about your inquiry.

Improve our website, communication, and customer experience.

Comply with insurance and legal requirements.

3. Consent to Contact

By submitting your information, you authorize us and our agents to contact you by phone, text, email, and voicemail, even if your number is on a Do Not Call list.

You also consent to communication through automated systems and AI tools for scheduling, reminders, and customer service.

Message and data rates may apply. You can opt out anytime by replying STOP to texts or using unsubscribe links in emails.

4. Information Sharing

We do not sell your personal information.

Your data may only be shared with:

Licensed insurance agents and carriers to process quotes or applications.

Trusted service providers who support our website, CRM, or communication tools.

Regulatory or legal authorities, if required by law.

All partners are contractually obligated to protect your information.

5. Cookies & Tracking

Our website may use cookies, pixels, and analytics to improve your browsing experience and show relevant content or ads.

You can disable cookies in your browser at any time, but some features may not work correctly.

6. Data Security

We take reasonable steps to safeguard your data with secure servers and encryption.

However, no online system is 100% secure, and we cannot guarantee absolute protection.

7. Your Privacy Rights

You may:

Request to access, correct, or delete your information.

Opt out of marketing or automated messages.

For California residents: You have additional rights under the CCPA.

For EU residents: You have rights under the GDPR.

To exercise your rights, contact us using the information below.

8. AI Communications

You acknowledge that we may use artificial intelligence (AI) to assist with communication, scheduling, and customer support.

AI is used only to enhance service — not to make insurance recommendations, quotes, or underwriting decisions.

9. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of third-party sites.

10. Updates to This Policy

This Privacy Policy may be updated periodically.

The revised version will always be posted on this page with an updated effective date.

Continued use of the site after updates means you accept the new policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Palm Life Insurance

📞 Phone: +1 (575) 502-5703

✉️ Email: [email protected]

🌐 Website: palmlifeinsurance.com